Resume

Experience

Contract UX/UI Designer

Transnetyx

Memphis, Tennessee

Lead designer for end-to-end UX/UI development and optimization of Colony+AMI division at Transnetyx with both angular conversion enhancements, as well as execute new AMI Premium feature along with Design Director, Project Manager, and Front-End Developers.

Developed and curated comprehensive usability testing protocols, including creating tailored test scenarios, prototypes, and questions, to assess the effectiveness and user-friendliness of AMI Premium features in alignment with project objectives.

Initiated the implementation of precision-engineered solutions, markedly improving overall accessibility and fostering inclusivity for a diverse spectrum of user groups.

Iteratively enhanced the company's design system, overseeing updates and expansions to ensure alignment with evolving design principles, industry trends, and business requirements.

UX/UI Design Intern

CARFAX, Inc.

Centreville, VA

Seamlessly integrated users' fundamental requirements for car maintenance and retrieval while working closely with the Head of Product to develop and enhance the mobile application experience.

Produced sketches, wireframes, and interactive prototypes, to gain executive buy-in for review.

Improved primary user flows through multiple rounds of A/B testing and subsequent iterations of interactive prototypes.

Service Advocate Captain

Service Design/Customer Journeys

Target

Gainesville, VA

Identified customer and team member pain points by interacting directly with users, gathering feedback, and suggesting improvements to enhance in-store experiences, akin to conducting UX research and usability testing.

Gathered and acted on customer feedback, ensuring issues were addressed and improvements were implemented for continuous iteration based on user insights.

Handled high-pressure customer interactions with empathy and problem-solving, focusing on maintaining a user-centered approach in challenging situations.

Top Secret

George Mason University

B.F.A. in Art and Visual Technology
w/ a concentration in Graphic Design

Fairfax, VA

Adobe Suite

Basic HTML/CSS

Sketch

Active Listening Skills

Figma

Problem Solving Skills

InVision

Patience

Atom

Organization

Visual Studio Code

Communication